Business

How To Handle Customer Complaints Online.

How to Handle Customer Complaints Online In today’s digital world, how you handle customer complaints online can make or break your brand. With Kenyans increasingly turning to social media, WhatsApp, and websites to interact with businesses, one negative comment can quickly spread and damage your reputation. But here’s the good news — when handled right, […]
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How Kenyan Businesses Can Win With Influencer Marketing.

How Kenyan Businesses Can Win with Influencer Marketing In today’s fast-moving digital world, consumers no longer trust ads the way they used to. People now believe people — and that’s exactly why influencer marketing has become one of the most powerful tools for brands in Kenya. From Nairobi’s fashion scene to Kisumu’s tech startups, influencers […]
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Kenya’s Position In Africa’s Digital Transformation.

Kenya’s Position in Africa’s Digital Transformation Over the past decade, Kenya has positioned itself as one of Africa’s leading digital powerhouses — a nation where innovation, technology, and entrepreneurship are driving change across every sector. From the global success of M-Pesa to the rise of world-class tech hubs and startups, Kenya is no longer just […]
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Why Data Security Is A Priority For Startups.

Why Data Security Should Be a Priority for Startups In today’s digital world, data has become one of the most valuable assets for any business. For startups in Kenya, where innovation and technology drive growth, protecting that data is not optional — it’s essential. Whether you’re building an eCommerce platform, a FinTech app, or an […]
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How Tech is Solving Environmental Challenges In Kenya.

How Tech Is Solving Environmental Challenges in Kenya Kenya is at the frontline of Africa’s climate fight. From unpredictable rainfall patterns to plastic waste and deforestation, the country faces environmental challenges that directly impact lives and livelihoods. But here’s the bright side — technology is emerging as one of Kenya’s strongest weapons in protecting the […]
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The Rise of Social Enterprises in Kenya.

The Rise of Social Enterprises in Kenya In Kenya, business is no longer just about making profits. A new generation of entrepreneurs is rising — one that cares as much about impact as income. From solving youth unemployment to tackling climate change and healthcare gaps, social enterprises are reshaping how people define success in business. […]
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The Smart Way To Budget For Small Businesses

The Smart Way to Budget for Small Businesses Running a small business in Kenya can feel like a balancing act — juggling expenses, chasing clients, managing inventory, and still trying to make a profit. With fluctuating markets, high competition, and unpredictable costs, a clear and strategic budget can be the difference between success and struggle. […]
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